microsoft acpi compliant control method battery driver

Press and hold Power Button for 40 seconds to do EC reset.Remove the battery (if it is a removable battery pack).(These models need to plug in the AC adapter to do the Hard reset process.) Note: Please don’t remove the AC adapter for ASUS laptop TP420IA and UX425IA model.

Please remove all external peripherals, such as external hard drives, printers, memory cards, external ODD (if your computer is with internal ODD, please remove CD/DVDs), dongles, etc.If the problem persists after checking the above items, please continue the next troubleshooting step.Assuming the computer/battery cannot be charged because of long storage time without use, we suggest you charge the battery over night in lower current, which may be helpful to resolve the problem.If your laptop’s battery is a removable pack, please try to re-install it.After checking the above symptoms, please try to reconnect the power cord plug / outlet side plug / NB side AC jack.If there is any damage, please contact ASUS service center for further information. Please check if the adapter or cable is damaged.Please check if the AC adapter connector is loose (marked in the image below: A-power cord plug / B-outlet side plug / C-NB side AC jack), or you can try connecting to different outlets.

Do not use the same adapters on different models due to the adapter specification may be different.

Please use the ASUS original adapter for your laptop to avoid compatibility issues.

Reinstall the battery/AC adapter drivers via Device Managerįirst, please check the connection and appearance of the battery/AC adapter.

Update and confirm BIOS / Windows packages / drivers with the latest version in your laptop.

First, please check the connection and appearance of the battery/AC adapter.

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to fix the battery cannot provide power/be charged, or be fully charge If you experience problems where the battery cannot power the laptop, charge, or be fully charged, please refer to this article and follow the troubleshooting steps.

Microsoft acpi compliant control method battery driver